Berrymelon Icy Flum Pebble 60000
delivery & Refund policy
We always try to fullfill with an exceptional time maner.
What is the return policy?
You have 14 days from the order date to request a return. Items must be in original condition, unworn/unused, with tags and packaging, plus the receipt or proof of purchase.
How do I start a return?
What if my item is damaged or incorrect?
Please contact us immediately if your order is defective, damaged, or incorrect.
Are there any items that cannot be returned?
Non-returnable items include perishable goods (E-juice, Disposables, Gummies), custom products, personal care goods, hazardous materials, flammable liquids/gases, sale items, and gift cards.
How do exchanges work?
For exchanges, return the original item and make a separate purchase for the new one.
What about returns in the European Union?
For EU customers, you have a 14-day cooling-off period to return orders for any reason.
When will I receive my refund?
Refunds, once approved, are processed within 3-7 business days to the original payment method. Allow additional time for your bank or credit card company to process the refund.
What if I haven’t received my refund?